Bulgaria offers big possibilities for call center enterprises. Convenient location, slight time difference, low costs of labour and plenty of available qualified multi-lingual workers.
Close to home, so easier to overview your company or call center
In contrast to the more ‘famous’ call center jurisdictions, like India and China, Bulgaria has one very important benefit: the location of the country. Because of this Western-European companies are able to monitor the company or call center much easier.
Bulgarian call centers usually offer more services than just telephone answering services, internet and email are nowadays just as important. Think of processing orders for web shops for example.
The most offered services by call centers:
- Generating leads
- Market research
- Presentations by telephone
- Organising and coordination of tasks
- Surveys by telephone or internet
- Customer service
- Order processing
- Data processing and sanitisation of data
- Document management, like scanning and indexing
Solutions for any call center
BulgariaCompanyFormations.com has many clients in the call center market and is specialised in tailor made solutions for call centers. No matter if you want to set-up your own call center or if you want to work on an outsourcing base, our company has the solutions to make your call center run smoothly.
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